ACKER USA
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FAQs
Auction-Bidding
For US auctions, increments are as follows in USD:
0-$999: $5, $10, $20, $30, $50
$1,000-$1,999: $100
$2,000-$2,999: $200
$3,000-$4,999: $200, $300
$5,000-$9,999: $500
$10,000-$19,999: $1,000
$20,000-29,999: $2,000
$30,000-49,999: $2,000, $3,000
$50,000 & Above: $5,000
For HK auctions, increments are as follows in HKD:
0-$7,999: $400
$8,000-$15,999: $800
$16,000-$29,999: $2,000
$40,000-$79,999: $4,000
$80,000-$159,999: $8,000
$160,000-$399,999: $20,000
$400,000 & Above: $40,000
No, please contact shipping@ackerstorage.com to make arrangements.
Auction Payments are due within 30 days from the close of the sale. Interest is accrued on any payments received after 30 days. You may pay up to USD$15,000 (or equivalent) per auction by credit card without a convenience fee. For amounts over USD$15,000 or HKD$150,000, a convenience fee of 3% of the total transaction will be added to your invoice. Any invoice amount may be paid by check or wire. Please refer to the specific Auction Conditions of Sale or email auction@ackerwines.com for more information.
Please send wire inquiries to auction@ackerwines.com and instructions will be furnished to you.
Corporate Business
Shipping
Wine Club
Auction-Selling
Never.
We are happy to appraise any collection of wine that has been well stored and cared for. Visit the Sell Wine with Acker page and easily upload a list of the wines you'd like appraised, answer a few questions about storage and provenance, and we'll furnish you with a confidential, obligation-free estimation. You may also call our Auction Consignment Department in the United States at +1 877 225 3747, in Asia at +852 2525 0538, or email questions directly to appraisals@ackerwines.com.
Events
General
Pre-arrival or future-arrival just means that you may purchase a wine before it has been released or received in the US. Since very in-demand wines sell out quickly, this offers you the chance to purchase and secure coveted inventory before it is physically available.
Retail Store
You acquire title to your purchases from our New York retail store in New York. Therefore, unless specifically addressed below, New York sales tax will be applied to your purchase. You take all responsibility for your purchases being transported from New York to your selected destination. You may pick up your purchase at AMC’s New York City location or make independent delivery arrangements. For orders going to states in which AMC is licensed to ship wines, currently New York and California, your purchase will be subject to sales and other applicable taxes applied based on the requirements of the destination state (New York or California). For purchases going to U.S. states other than New York or California, New York State sales tax will be applied in all cases, as AMC is not permitted to deliver into states in which it does not have a direct-to-consumer permit and therefore must deliver the product to you or your agent within New York. Any arrangements for further delivery to your selected destination are your sole responsibility. Please note that no sales tax will be charged if your purchase is relinquished to a freight forwarder or international carrier hired by you or on your behalf for direct export outside of the United States.
Due to current Covid-19 precautions, we are not presently hosting in-store tastings. When in-person events are safe again, our tastings will be searchable in our Calendar by selecting “In-Store Tastings.”
Virtual events are hosted via web-streaming platforms for our clients and friends to enjoy, which are available to view here.
Acker's access to fine and rare selections is unparalleled, and many of the rare selections on our website are indeed available in our store's fine and rare wine room. As our stock is vast (and global) and our retail store space is limited, many of our rarest wines are kept safely in our warehouses, and can be transferred to the store, or to virtually any location of your choosing. (Expedited delivery is available for an additional fee.) For a full listing of up-to-date fine and rare retail inventory, view and download our updated stock lists or email specific inquiries to finewine@ackerwines.com.
Unopened spirits may be returned for a full refund. Defective wines, spirits, and sakés may be exchanged for items of equal or greater value. Wines or spirits returned with no defect are handled on a case by case basis. Call our store 212-787-1700 or email us at store@ackerwines.com for more information.
